Staff & leaderboards
Give the team the credit
Give each team member their own QR code and an Apple or Google Wallet review card. Every rating left through them is credited to that person, and leaderboards recognise the people who ask.
Leaderboards come with Premium and Premium Plus. Staff are in every plan. See pricing
Credit where it’s due
Ratings are credited through each person’s own code, link or wallet card, so guests never choose a name from a list.
Rankings that reset
Pick weekly, monthly, quarterly or yearly periods. Each one closes by itself and sends the owner a round-up.
Rewards worth chasing
Bronze at 25 ratings, silver at 50 and gold at 100 by default, each with a reward you set.
Your whole team in minutes
Smart Import reads a spreadsheet, PDF or pasted list, and invites go out by email.
Make asking for reviews part of the shift
Leaderboards
Staff and areas are ranked on the ratings collected through their codes, their average and sentiment. Share the public leaderboard with the team, and a round-up email arrives as each period closes.
Rankings for people and for areas
Award tiers, with a certificate for each level
A public page the whole team can check
A round-up by email as every period ends
A team that knows where it stands
Each person set up once, with the right access and their own way to ask guests for a rating.
The right access for everyone
Set each person’s level, from viewer to admin, and choose which parts of Monty each role can open. Staff sign in to the same web app on their phone and see only what they need.
- Four levels of access
- Each part of Monty on or off by role
- Email invites and a login of their own
Questions about staff and leaderboards
How does Monty know who asked for a review?
From the code the guest used. Each person has their own QR code, link and wallet review card, and any rating left through one is credited to them. Nobody picks a name.
Do staff need an app?
No. Staff use Monty in any browser, on a phone or a desktop, and see only what their role allows.
What are the rewards?
Whatever suits your team, from a free lunch to dinner for two. Set one per tier, and Monty tracks it from awarded to claimed to delivered.
More tools, more reviews
Each part of Monty works with the rest, from the first scan to the review and the next visit.
- SEO / GEOSee where you show up on Google Maps, street by street, for up to three searches.Learn More
- Dashboard & AnalyticsYour venue at a glance: ratings, alerts and staff, so the day starts with what needs attention.Learn More
- AI Reports & SentimentSentiment and topics from your feedback, a forecast, and a weekly report with one thing to try next.Learn More
- Guest Follow-UpOffers for tonight or next time, a guest list, and email and WhatsApp follow-ups that send themselves.Learn More
- Things to DoLocal tours and activities, one scan away, to help guests plan the rest of their trip.Learn More
- Multi-LocationEvery venue in one account, with a portfolio view that shows where a local team needs support.Learn More
Built for groups and franchises
Every venue in one account: alerts and cases across the group, a portfolio view that shows which venues need support, and the right access for each role.
Monty for Multi-Location