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API & webhooks

Monty, wired into your tools

Webhooks send new ratings, guest issues and offer activity to your own systems within a minute, and platforms can build Monty’s review links into their product with the Partner API.

Book a Demo

Every plan includes webhooks. See pricing

  • Seven events

    Ratings collected, issues reported and updated, and offer clicks, leads, sends and redemptions.

  • Signed and retried

    Add a secret and each delivery is signed, so you can check it came from Monty; failures are retried and logged.

  • A Partner API

    For platforms: create review links credited to a venue, team member or area, and read review summaries.

  • Built to integrate

    An OpenAPI spec, an SDK, a browser embed and sandbox keys to build against.

Put your reviews and issues where your team already works

Webhooks

Pick the events you need and give Monty an HTTPS address. Each one is sent within a minute, so a new issue can reach your own tools while the guest is still there. Send a test in one click; the logs show every response.

  • Seven events, from new ratings to offers redeemed

  • HMAC-SHA256 signatures, ready to verify

  • Up to three attempts, a minute apart, if a delivery fails

  • Logs of every response, duration and attempt

The Partner API

For booking tools, guest apps and other hospitality platforms already in touch with the guest: create a Monty review link inside your product, and hear back when the guest answers.

120Requests a minute, per key
7Webhook events on every plan
Live and sandbox keys from our team, limited to your venues
Review links that credit a venue, a team member or an area
A browser embed that opens the review page inside your product
A venue’s summary for the last 7, 30 or 90 days, or all time

Connected apps

Your settings list every platform that has access to your venue and what it can do, and you can revoke any of them in one click.

  • Access given one venue at a time
  • Revoke an app in one click
  • Keys that only do what they’re scoped for

Questions about the API

How do we get Partner API keys?

The Monty team issues them, scoped to the venues you work with. Book a call and tell us what you’re building.

Which webhook events are there?

Seven: New Review Collected, New Issue Reported, Issue Status Changed, Offer Banner Clicked, Offer Lead Captured, Offer Sent and Offer Redeemed.

How do we know a webhook came from Monty?

Add a secret to the webhook, and each delivery carries an HMAC-SHA256 signature in the X-Webhook-Signature header for you to check against it.

More tools, more reviews

Each part of Monty works with the rest, from the first scan to the review and the next visit.

Built for groups and franchises

Every venue in one account: alerts and cases across the group, a portfolio view that shows which venues need support, and the right access for each role.

Monty for Multi-Location

Plugin and play

See it on your venue's flowNo app or login for guestsAlerts on WhatsApp and Telegram

How it works

See how Monty works in two minutes

Tell us about your venue first, then see how one scan plays out.

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