Dashboard & analytics
Your venue at a glance
Open Monty and see what needs you before service: any alert still open, your rating against your goal, the ratings coming in and who’s collecting them, and the last 24 hours.
Included in every plan. See pricing
A goal to aim for
Set a target rating, and Monty shows how many reviews a day would get you there.
Alerts front and centre
Open SOS alerts get their own card, so a problem during service is hard to miss.
Who’s bringing reviews in
This month’s top performers, with ratings split by person and by area.
Everything, exported
Reviews, staff, guest issues and SOS alerts download as CSV for your own reporting.
Everything you need to know before service starts
Collection analytics
Track collection over 7, 30 or 90 days, a year or all time: ratings, average score, guest emails captured, comments and your top performer, each set against the period before.
Rating trends set against the last period
How ratings spread, and how guests feel
Ratings by weekday, and the people who collected them
Guest emails collected each day
Always know what needs you
Pick the notifications you want, and get help inside the app.
Check in from anywhere
Monty runs in the browser on any phone or laptop, with tables that become cards on a small screen, so you can see what’s open from anywhere. Save it to your home screen too.
- Runs in any modern browser
- Cards instead of tables on a phone
- Opens from your home screen
Questions about the dashboard
Can we see more than one venue?
Yes. A multi-location account adds a portfolio overview of every venue, and you can log in to any one of them in a single click.
Is there a mobile app?
No download needed. Monty works in your phone’s browser and saves to your home screen, and SOS alerts can also reach you by WhatsApp or Telegram.
Can the team get help without calling us?
Yes. Monty Assistant answers from the Help Centre’s articles inside the app, and “Speak to someone” passes the question to our team.
More tools, more reviews
Each part of Monty works with the rest, from the first scan to the review and the next visit.
- AI Reports & SentimentSentiment and topics from your feedback, a forecast, and a weekly report with one thing to try next.Learn More
- Staff & LeaderboardsCredit each rating to the team member whose code the guest used, and recognise the people who ask.Learn More
- SEO / GEOSee where you show up on Google Maps, street by street, for up to three searches.Learn More
- Guest Follow-UpOffers for tonight or next time, a guest list, and email and WhatsApp follow-ups that send themselves.Learn More
- Things to DoLocal tours and activities, one scan away, to help guests plan the rest of their trip.Learn More
- Multi-LocationEvery venue in one account, with a portfolio view that shows where a local team needs support.Learn More
Built for groups and franchises
Every venue in one account: alerts and cases across the group, a portfolio view that shows which venues need support, and the right access for each role.
Monty for Multi-Location