About Irish Inn
Irish Inn is an Irish pub and restaurant on Al Zubair Bakkar Street, in the Al Sadd district of Doha, Qatar. Its own website describes traditional Irish food, live music and live sport on the big screen. Its Monty account is set up with areas for the pub’s kitchen, service and reception, and for room service, food delivery and banquets. It has been a Monty customer since January 2026, and guests started answering through Monty on 28 January 2026.
One review page, in English and Arabic
Challenge
When Irish Inn connected its Google listing to Monty in January 2026, the listing showed 45 reviews. That count is the starting point for the Google figure on this page.
Solution
The pub’s Review Page is offered in English and Arabic, and opens in whichever of the two matches the guest’s browser, with no app and no login. The guest rates the visit and can go on to post a public review.
QR codes are set up across its areas, and most are assigned to individual members of the team, so a response is linked to the area it came from and to the team member whose code the guest used.
Result
- 412 guest responses through its Monty review page, 28 Jan – 28 Sept 2026.
- Since Monty began recording each guest’s language, guests have answered in both English and Arabic.
- Since joining Monty, the review count on its Google listing has gone from 45 to 201 (24 Jan – 28 Sept 2026).
Reviews in one inbox, and a weekly report
Challenge
Feedback reaches Irish Inn in several places, including its Monty review page, its Google listing and Tripadvisor.
Solution
Its Google and Tripadvisor listings are connected to Monty’s Review Inbox, which brings in new reviews every day. Monty drafts a reply in the tone the venue chooses. A draft is a starting point: to use it, someone at the pub checks it, copies it and posts it from the pub’s own account, because Monty never posts a reply itself. The inbox has been used to draft replies to the pub’s reviews.
Since August 2026, AI Reports & Sentiment has sent a weekly report by email. It is written from the week’s feedback and sets out what guests mentioned, the areas that came up and one thing to try next.
Result
- Google and Tripadvisor reviews in one inbox each day, where Monty drafts a reply to start from.
- A weekly report by email since August 2026.
Results in numbers
Irish Inn’s own figures. Monty went live there on 28 Jan 2026; figures as of 28 Sept 2026.
More reviews on Google
+156 (+347%)
Source: The review count shown on Irish Inn’s Google listing when Irish Inn connected Google to Monty (24 Jan 2026) and on 28 Sept 2026.
Guest responses through Monty
Source: Responses collected through Irish Inn’s Monty review page, 28 Jan – 28 Sept 2026. One guest may answer more than once; imported history is left out.
These are Irish Inn’s own results, measured as described above. They are not an average, and they are not a promise of what another venue will see: results depend on the venue, its guests and how it uses Monty.
Irish Inn connected its Google listing to Monty on 24 January 2026 and started collecting guest responses on 28 January 2026. February 2026, its first full month on Monty, brought more guest responses, and by Monty’s own count more new reviews on Google, than any later month in the period.
Disclosure: Monty has provided Irish Inn’s subscription free of charge since April 2026.
Irish Inn’s name and photos are used with permission. Photos: Irish Inn. Published 28 Sept 2026; figures as of 28 Sept 2026. Google is a trade mark of Google LLC; Tripadvisor is a trade mark of Tripadvisor LLC. Monty is not affiliated with or endorsed by them.
