Review pages
Ask every guest, in their language
One scan opens a page in your brand, in the guest’s own language, with no app and no login. Guests who enjoyed the visit are sent on to Google or Tripadvisor, and a guest who didn’t can tell you privately while there’s still time to put it right.
Included in every plan. See pricing
One tap, no app
Scanning the code on the table, at the counter or in the room opens the page. No download and no login, so answering takes seconds.
In 31 languages
The page picks up the language of the guest’s phone and translates your wording, so visitors from abroad can answer too.
Problems come to you
A rating below your threshold opens a private form for details and photos, and raises an SOS alert, so someone can act before the guest leaves.
Nobody screened out
Happy guests go on to Google. Anyone rating lower sees a private form first, and the public review link stays on the page.
A review page that feels like part of your venue, not a form
Your brand, your words
Set the logo, font, colours and background, write the headline and button, and choose what guests are asked for: a rating, an email, a phone number or a dropdown. A live preview shows each change as guests will see it.
Logo, colours, background and 15 fonts, set to match your venue
Your own wording, translated into each guest’s language
A threshold you set that routes each rating
Email, phone and dropdown fields, so guests can leave their details
Hear every guest, and invite every one to review
Each rating leads somewhere: on to a review site, or to a private form and an alert.
Know where every review came from
Every code belongs to a place or a person: a table, a room, the bar, a team member. Each rating and piece of feedback is credited to it, so you can see which areas need attention and who is asking.
QR Codes & Touchpoints- A code for each table, room, area or team member
- Who collected it, on every rating and piece of feedback
- Internal-only areas that thank guests and keep the rating in Monty
Questions about review pages
Do guests need an app?
No. A QR code, NFC tag or link opens the page in their phone’s browser, in their language. Nothing to download, no account to make.
What happens when a guest gives a low rating?
If it’s below your threshold, they see a private feedback form, and your team gets an SOS alert and a case to follow up. A link to leave a public review sits under the form and on the thank-you page.
Which review sites can guests be sent to?
Google, Tripadvisor, Trustpilot, Facebook, LINE or any link you add. Monty can take turns between your links, or use Smart Routing: guests on Chrome go to Google, everyone else to a second site you choose.
Can we change the wording?
Yes. The headline, fields, button and thank-you message are yours to write. Monty translates them for each language you switch on, you can edit any translation, and A/B tests show which headline gets more answers.
More tools, more reviews
Each part of Monty works with the rest, from the first scan to the review and the next visit.
- QR Codes & TouchpointsA tracked code for every table, room, area and team member, so you see where guests answer and who asked.Learn More
- Touchpoint DesignerPosters, stickers and review cards in your brand, ready to print and put where guests will see them.Learn More
- SOS AlertsLow ratings and reported problems reach the right person in minutes, while the guest is still there.Learn More
- Guest IssuesEvery alert opens a numbered case with an owner, kept open until it’s resolved.Learn More
- Review Inbox & AI RepliesGoogle, Tripadvisor and Trustpilot reviews in one daily inbox, each with a reply drafted for you to post.Learn More
- AI Reports & SentimentSentiment and topics from your feedback, a forecast, and a weekly report with one thing to try next.Learn More
Built for groups and franchises
Every venue in one account: alerts and cases across the group, a portfolio view that shows which venues need support, and the right access for each role.
Monty for Multi-Location