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For owners & operators

Protect the name you built

Your reputation is made during the visit. Monty gives guests a way to tell you how it’s going, gets problems to the right person while there’s time to act, builds the review into the journey, and uses offers and your guest list to give guests reasons to return.

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Used in 340+ restaurants, hotels and bars

Our Customers
Nepali ChuloRestaurant · Benidorm, Spain Irish InnRestaurant · Doha, Qatar Mumtaz Curry HouseRestaurant · Benidorm, Spain Nepali Tandoori RestaurantRestaurant · Benidorm, Spain

Know how every venue is really doing

A star average tells you about last month. Monty shows each venue as it is this week: the ratings guests left, the problems raised during visits and who owns them, and the reviews still waiting for a reply.

  • Each venue’s ratings, public reviews and open issues side by side
  • A weekly report per venue, with its rank in the group and one thing to try
  • Sentiment and topics by venue, so a slipping venue gets support early
Multi-Location

A reputation that stays inside the rules

Google’s policy and UK consumer law set rules on asking for reviews and using offers. On Monty, guests who scan can reach a public review link unless you mark their area internal-only, low ratings get a private form that keeps it, and offers can be instant claim.

  • Every guest who scans can reach your review link, outside internal-only areas
  • Below-threshold ratings reach a manager, and the public link stays on the page
  • Welcome offers can be set to instant claim, with no rating needed
Review Pages

The tools owners use most

Where owners start: every venue in view, the review journey, alerts, reports, replies.

One system for every venue you run

Each venue gets its own codes, team, alert rules and offers, and guests who leave an email there join its guest list for follow-up.

All your venuesWeekly reportsGuest sentimentSEO rank mapStaff leaderboardsWhatsApp alertsWelcome gifts
  • Every new venue added to one group account
  • One invoice for the whole group
  • Offers redeemed with a staff PIN and tracked at every venue

Questions from owners and operators

Can I see all my venues in one place?

Yes. A group account puts every venue side by side, with ratings, public reviews, issues and sentiment, flags the venues that need attention, and opens any venue in one click.

Is it allowed to ask every guest for a review?

It depends on how you ask: Google’s review policy and UK consumer law both cover it. Every guest who scans can reach a public review link unless you mark their area internal-only; below your threshold, a private form comes first, with that link kept.

Who on my team hears about problems?

You choose, venue by venue. A low rating or reported problem goes on WhatsApp to the person, role or area you pick, and by email and Telegram to the team; anything unacknowledged escalates after two hours.

Which review sites does Monty work with?

Guests can be sent on to Google, Tripadvisor, Trustpilot, Facebook or LINE. Google, Tripadvisor and Trustpilot reviews also arrive in your review inbox every day, with a reply drafted for you to check and post.

How is Monty priced?

Per venue, on Essentials, Premium or Premium Plus, with a Multi-location plan for groups. The pricing page shows what each includes.

Can we try it first?

Book a demo to see Monty on your own venue’s guest journey, and we’ll talk about getting started.

Built for every role in your venue

The same guest journey, seen from where you sit. Pick the page that fits your job.

Plugin and play

See it on your venue's flowNo app or login for guestsAlerts on WhatsApp and Telegram
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How it works

See how Monty works in two minutes

Tell us about your venue first, then see how one scan plays out.

We only use these details to follow up about Monty. Privacy Policy